Edu Pilot - AI Tutor for MOE, IGCSE & IB Students

1. Introduction

Edu Pilot ("we", "our", or "us") is committed to protecting the privacy of children and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform. We are especially mindful of the privacy of children under 13 and comply with applicable child privacy protection laws.

2. Information We Collect

We collect the following types of information:

Account Information: Parent/guardian name, email address, and authentication credentials when you create an account.
Child Profile Data: Child's first name, grade level, curriculum type, and selected subjects. We do not collect full names, addresses, or other identifying information about children.
Learning Data: Quiz results, scores, topic mastery levels, oral practice recordings (temporarily processed, not permanently stored), and study activity logs.
Payment Information: Payment processing is handled by Stripe. We do not store credit card numbers or full payment details on our servers.
Usage Data: Browser type, device information, pages visited, and interaction patterns to improve our service.

3. How We Use Your Information

To provide personalized, adaptive learning experiences tailored to each child's curriculum and level.
To generate AI-powered quiz questions, oral practice exercises, and composition feedback.
To track learning progress and provide analytics to parents and guardians.
To process subscription payments and manage your account.
To send important service notifications (e.g., account updates, security alerts).
To improve our platform, fix bugs, and develop new features.

4. Data Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. We may share data only in the following circumstances:

Service Providers: We use trusted third-party services (e.g., Stripe for payments, cloud hosting providers) that process data on our behalf under strict confidentiality agreements.
AI Processing: Learning content is processed through AI language models to generate questions and feedback. No personally identifiable information is included in AI prompts.
Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.

5. Children's Privacy

We take children's privacy seriously. All child accounts are created and managed by a parent or guardian. We collect only the minimum information necessary to provide our educational services. Children cannot independently create accounts, make purchases, or share personal information through our platform. Parents can review, modify, or delete their child's data at any time through the parent dashboard.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication, and regular security audits. While no system is 100% secure, we take reasonable precautions to protect your information from unauthorized access, alteration, or destruction.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Learning progress data is retained to enable long-term tracking and analytics. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

You have the right to:

Access the personal data we hold about you and your children.
Request correction of inaccurate data.
Request deletion of your account and data.
Opt out of non-essential communications.
Export your data in a portable format.

9. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of Edu Pilot after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected] or visit our Contact page.